Terms and Conditions

SHIPPING

Due to COVID-19, you may experience some delays in receiving your shipment that are beyond our control. Hand Sanitizer is considered a hazardous material, limiting our shipping options. In turn, this can create a longer lead-time, which most consumers are not accustomed to these days. We can assure you that we have been working closely with all major carriers, including Canada Post, DHL, USPS, UPS and FedEx to distribute our product as quickly as possible, and understand your frustrations with any possible delay in receiving delivery on your order.

REFUNDS/RETURNS

All sales are final.
Refunds can be discussed only for product damaged in transit or if the incorrect item was shipped to you. If you are approved for a refund, please allow 7-10 days for the credit to be applied to your credit card or original method of payment.

PRICING AND OTHER ERRORS

We cannot guarantee that products and services advertised on the Website will be available when ordered or thereafter. We do not warrant that the content of the Website including, without limitation, product descriptions or photographs, is accurate or complete.

Prices shown for items on this website's product pages and in your shopping cart are for merchandise only. Please proceed to checkout to see the total cost of your order, including any applicable tax, delivery or other fees.

While we strive for accuracy in the pricing displayed on this website and the other product information we provide; misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur.

We expressly reserve the right not to honour pricing errors on this website when accepting an order online. In the case where an order placed online contains a pricing error, you will be contacted and the order will be cancelled. Any payments that have been authorized for that order will immediately be reversed. Should you discover an error once your order is delivered, your sole recourse is to return your order in accordance with our return policy.

Any questions? Please get in touch with us at Nicole@Enviroprod.com.